Why Google Glass Broke

This is a story that involves lots of public intrigue, a futuristic wearable technology, a secret laboratory, fashion models, sky divers and an interoffice love triangle that ended a billionaire’s marriage. This is the story of Google Glass.

Before we begin, this is the part in the tale where I should probably explain what Google Glass is. Except, I don’t have to. Google Glass didn’t just trickle out into the world. Instead, it exploded with the kind of fuss and pageantry usually reserved for an Apple iSomething.

From its unveiling in 2012, it was considered the Gadget, yearned after by everyone from nerds and chief executives, to chefs and fashionistas. It was the must-have toy that was going to set the gold standard for a new class of wearable computers.

Time Magazine named it one of the “Best Inventions of the Year.” It got its own 12-page spread in Vogue magazine. “The Simpsons” devoted a show to Google Glass, though Homer called them “Oogle Goggles.” Glass did the rounds on the morning and evening shows, and it was the subject of numerous comedy skits including on “Saturday Night Live,” “The Colbert Report” and countless YouTube videos. Presidents from around the globe tested them. Prince Charles wore a pair. As did Oprah, Beyoncé, Jennifer Lawrence and Bill Murray.

There was also the moment at New York Fashion Week in 2012, when Diane von Furstenberg sported a red pair, and sent her models down the runway with different-colored ones. Later, in a slickly produced video, Ms. von Furstenberg (wearing a new pair produced by DVF | Made for Glass) told Isabelle Olsson, a Google designer, “We revealed Google Glass to the world.”

In its new life, Glass is overseen by Ivy Ross, a jewelry designer who runs Google’s smart-eyewear division, and Tony Fadell, a former Apple product executive and the creator of Nest.

“Early Glass efforts have broken ground and allowed us to learn what’s important to consumers and enterprises alike,” Mr. Fadell said in a statement. “I’m excited to be working with Ivy to provide direction and support as she leads the team and we work together to integrate those learnings into future products.”

Several people with knowledge of Mr. Fadell’s plans for Glass said he was going to redesign the product from scratch and would not release it until it was complete. “There will be no public experimentation,” one adviser to Mr. Fadell said. “Tony is a product guy and he’s not going to release something until it’s perfect.”

As for Ms. von Furstenberg, she has no regrets. In an interview Tuesday, she said that Google Glass was nothing short of revolutionary. “This was the first time that people talked about wearable technology,” she said. “Technology moves on faster and faster, and Google Glass will always be part of history.”

A version of this article appears in print on February 5, 2015, on page E1 of the New York edition with the headline: Broken Glass. Order Reprints| Today’s Paper|Subscribe

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